Privacy policy

Last updated 24 October 2026

Hometray helps families keep track of school dates, letters and deadlines. This page explains what we collect, why, who helps us process it, and your rights. Contact us at hello@hometray.co.uk with any questions.

What we collect

How we use it

We don't sell your data, show adverts, or use it for anything else. We only process what you choose to send us.

Children's information

Accounts are for adults. Information about children comes from their parents or carers and from what schools send them. We keep it to what's needed: a first name, school and year group, and the school messages you forward.

Who helps us

Where data leaves the UK, we rely on the safeguards UK data protection law requires, such as the UK International Data Transfer Addendum.

How long we keep it

We keep your family's information while your account is open. You can delete any forwarded item or upload at any time from the Inbox page. If you close your account, we delete your family's data.

Your rights

Under UK data protection law you can ask to see, correct, export or delete your data, or object to how we use it. Email hello@hometray.co.uk. If you're unhappy with our response, you can complain to the Information Commissioner's Office (ico.org.uk).